This notice explains how OakStoneDigital (“we”, “us”) collects and uses personal data when you visit this website or contact us about our services. It is maintained by the business owner and reflects our current practices under the UK GDPR and Data Protection Act 2018.
Who we are
OakStoneDigital is a freelance web design business based in the United Kingdom. You can contact us at oakstonedigital.uk@gmail.com or on 07519 326 275. For the purposes of UK data protection law, we are the data controller for the personal data we collect through this website.
What we collect
- Contact form data: your name, email address, optional telephone number, optional business name, and the message you send us.
- Communications: any subsequent emails, calls or messages you send us as part of an enquiry or project.
- Technical data: basic server logs kept by our hosting provider (such as IP address and request time) for security and diagnostics.
We do not knowingly collect data from children under 13.
Why we use it and our legal basis
- To reply to your enquiry and provide a quote — legal basis: taking steps at your request before entering into a contract, or our legitimate interest in responding to prospective clients.
- To deliver a project you have engaged us for — legal basis: performance of a contract.
- To keep records for tax and accounting — legal basis: legal obligation.
- To keep the website secure — legal basis: our legitimate interest in preventing abuse and fraud.
Who we share it with
We use a small number of trusted service providers to run this website and reply to enquiries. These act on our instructions as processors and may include our website hosting platform, our email provider and our accountant. We do not sell personal data and we do not share it for third-party marketing.
Where your data is stored
Data is stored on servers within the UK or European Economic Area wherever possible. Where a provider processes data outside the UK/EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses.
How long we keep it
- Enquiries that do not become projects: up to 12 months.
- Project records, contracts and invoices: at least 6 years, to meet HMRC record-keeping rules.
- Server logs: typically 30 days.
Your rights
You have the right to access the personal data we hold about you, to ask us to correct or erase it, to restrict or object to processing, and to data portability where it applies. To exercise any of these rights, email us at oakstonedigital.uk@gmail.com. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the UK Information Commissioner’s Office at ico.org.uk.
Cookies
This website uses only strictly necessary cookies. For details, see our Cookies Policy.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last revised.